We bought an LCD TV from a company called TCL last year. It came with a standard two-year manufacturer’s warranty. Five months in, vertical black and purple lines appeared in the center of the display, and got worse as time went on. We sent the TCL repair center the broken TV, but they sent back a refurbished RCA TV with the same specs. The remote accompanying the new TV was damaged and had corroded batteries; there was no power cord for the TV, and no paperwork whatsoever. A few weeks have passed since we called TCL asking for a power cord, remote, and paperwork. I know warranties may allow companies to send refurbished units as a replacement, but the repair center sent a totally different brand with nothing else in the box. I’m not sure what to do!
—Andrea Glass, Beachwood, New Jersey
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Jabra just launched a new Stereo Bluetooth headset aimed towards the sports crowd. The Jabra ‘Sport’ is ultra light and comes with a choice three different eargels for the perfect fit. With military-grade rain, dust and shock protection it is fit for any challenge, indoors or outdoors. It has simple answer/end, play/pause, volume up/down and skip track buttons for ease of use.
